Lawoods Hotel collects information about our guests and visitors to our websites so that we can provide an experience that is responsive to our guests' needs. Information may be collected as part of:
We endeavour to collect information only with your knowledge and with your permission if necessary. The types of personally identifiable information that we collect may include your name, home, work and e-mail addresses, telephone and fax numbers, credit card information, date of birth, gender, and lifestyle information such as room preferences, leisure activities, names and ages of children, and other information necessary to fulfil special requests (e.g., health conditions that require special room accommodations). Lawoods Hotel may also collect non-personally identifiable information about you, such as your use of our websites, communication preferences, travel habits, aggregated data relative to your stays, and responses to promotional offers and surveys.
Lawoods Hotel is fully committed to providing you with information about the collection and use of personally identifiable information furnished by, or collected from, visitors while using our websites, products and services. It is our practice not to ask you for information unless we need it or intend to use it. Some of the primary purposes for collecting your personally identifiable information are as follows:
You will always be offered the choice not to submit your personally identifiable information or to decide what communications you want to receive from us. However, doing so may cause certain transactions to become affected. For example, not providing a name will prevent the processing of reservations.
In most cases, the information you provide is added to a local or global database. In the course of processing your information, it may be necessary to transfer your personally identifiable information to Lawoods Hotel's affiliates, properties within the Lawoods Hotel system and/or third-party service providers located in India and throughout the world for the purposes outlined within this Privacy Statement. As a general practice, Lawoods Hotel does not sell, rent, or give physical possession of your personally identifiable information to unaffiliated third parties outside the Lawoods Hotel system. Situations in which Lawoods Hotel may disclose your information to others include:
If information is shared as mentioned above, we seek to limit the scope of information that is furnished to the amount necessary for the performance of the specific function. Unless otherwise precluded by legal process, we require third parties to protect your personally identifiable information and abide by applicable privacy laws and regulations.
As part of our commitment to keep you informed, we may mail, e-mail, telephone, or contact you by other means to notify you of new Lawoods Hotel products and services, or upcoming Lawoods Hotel special offers, events, enhancements, or other relevant information that may be of interest to you. You may also receive mailings or other communications from carefully selected third parties. We always offer you the option to decline any or all of these communications by following the directions included in our e-mails or other communications, or by contacting Lawoods Hotel directly.
If you are a Lawoods Hotel program member, you may also change your communication choices by updating your e-mail preferences in your individual membership profile.
We would like to keep all of our guests and visitors informed and equally able to take advantage of the benefits offered by Lawoods Hotel and its strategic marketing partners. However, if you reside outside India, certain data privacy regulations may require us to obtain your permission before we send you information that you have not requested from us.
In some cases your permission will be implied from the nature of the service requested or transaction undertaken. For example, Lawoods Hotel may collect and use personally identifiable information that you volunteer, or behavioural data or information collected in the aggregate. In addition, your permission will be deemed given for communications from us that are necessary to fulfil transactions and services that you request.
In certain circumstances, we will seek your express permission when we collect information that is regarded under certain data privacy regulations to be sensitive in nature (e.g., information revealing racial or ethnic origin, political opinions, or health conditions).
As a company, we endeavour to provide you with the same outstanding service in every location. To achieve this goal, we have established a global network of properties, offices, data centres, trusted marketing partners, service providers, customer contact centres, and trained associates around the globe. The nature of our business and our operations require us to transfer your information, including personally identifiable information, to other group companies, properties, centres of operations, data centres, or service providers that may be located in countries outside of your own. Although the data protection and other laws of these various countries may not be as comprehensive as those in your own country, Lawoods Hotel will take appropriate steps to ensure that your personally identifiable information is protected and handled as described in this Privacy Statement.
To ensure that your personally identifiable information is accurate and up to date, we encourage you to regularly review and update your information as appropriate (e.g., in the event your home or e-mail address changes, or you wish to add an additional method for us to communicate with you).
Lawoods Hotel recognizes the importance of information security, and is constantly reviewing and enhancing our technical, physical, and logical security rules and procedures. All Lawoods Hotel owned websites and servers have security measures in place to help protect your personally identifiable information against loss, misuse, and alteration while under our control. Although 'guaranteed security' does not exist either on or off the Internet, we safeguard your information using both procedural and technical safeguards, including password controls, 'firewalls', etc.
In order to anticipate your needs, Lawoods Hotels provides links to other websites for your convenience and information. Lawoods Hotel is not responsible or liable for any content presented by or contained on any independent website, including, but not limited to, any advertising claims or marketing practices. Please note that while Lawoods Hotel will protect your information on Lawoods Hotel owned and operated websites, we cannot control and will not be responsible for the privacy policies of third party websites, including websites owned or controlled by independent franchisees, third party owners of hotel, resort, interval ownership, or residence properties that may use the name of a Lawoods Hotel brand, or websites not controlled or authorized by Lawoods Hotel. Third party websites that are accessed through links on our websites have separate privacy and data collection practices, and security measures. We have no responsibility or liability for the practices, policies, and security measures implemented by third parties on their websites. We encourage you to contact them to ask questions about their privacy practices, policies, and security measures before disclosing any personally identifiable information. We recommend that you review the privacy statements and policies of linked websites to understand how those websites collect, use, and store information.
Lawoods Hotel does not seek to obtain nor does it wish to receive personally identifiable information directly from minors; however, we cannot always determine the age of persons who access and use our websites. If a minor (as defined by applicable law) provides us with his/her data without parental or guardian consent, we encourage the parent or guardian to contact us to have this information removed and to unsubscribe the minor from future Lawoods marketing communications.
If you would like to update your information, modify your communication preferences, or if you do not want to receive marketing communications from Lawoods Hotel in the future, you can contact us:
By email: md@Lawoodshotel.com
By telephone: 044 2860 8040
By writing to us at:
Lawoods Hotel Private Limited
La Woods Hotel, 1, Woods Road, Anna Salai, Chennai, Tamil Nadu 600002
Lawoods Hotel may amend this Privacy Statement from time to time in order to meet changes in the regulatory environment, business needs, or to satisfy the needs of our guests, properties, strategic marketing partners, and service providers. Updated versions will be posted to our website and date stamped so that you are always aware of when the Privacy Statement was last updated.